The Authentication Process

Wireless Orbit uses RADIUS authentication and captive portal authentication. These are both technologies that are built into most wireless gateways. RADIUS is an industry-standard authentication protocol. In simple terms it's just the way a gateway asks if a customer is allowed to log in. A captive portal is just a login page. If you try to access some resource (like a site on the internet) and you're presented with a login form instead, that's a captive portal.

Here's a step-by-step description of how the authentication process works.

Captive Portal Customer gets a login page

A customer tries to access the internet. The gateway checks to see if they're already authenticated. If they aren't, the gateway redirects the customer to a login page. This login page resides on Wireless Orbit's web servers.

Login Request Customer submits the form

The customer enters their username and password and submits the form. The contents of the form are sent to the wireless gateway.

RADIUS Request Authentication request

The gateway gets the submitted login form. It takes the contents of the form and puts them in a RADIUS request. The request is then sent to the Wireless Orbit RADIUS servers.

RADIUS Response Authentication response

The RADIUS servers look at what you have set up in the Control Center. According to the rules you've configured the request will be allowed or denied.

Access Control Customer gets the response

If the authentication request was successful, the gateway now allows the customer to access the internet.

If the request was denied, the customer is shown an error message explaining the reason.

There are many other things you can do with Wireless Orbit. This is just a simple description of the basic process. If you have any questions about how it all works, please contact us.